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why is onbuy so cheap

Why is OnBuy So Cheap? Everything you Need to Know

OnBuy is making waves in the world of online marketplaces. Founded in 2016 and based in Dorset, UK, OnBuy has quickly grown to offer over 35 million products and attract more than 7 million buyers.

If you’ve ever wondered why is OnBuy so cheap, you’re in the right place. OnBuy offers products at an excellent price and a good price, making it an attractive option for buyers.

We’re here to unpack everything you need to know about this platform, from how it works to the benefits it offers both buyers and sellers.

Key Takeaways

  • OnBuy’s Low Prices: OnBuy offers competitive prices due to its low fee structure for sellers, which is often passed on to buyers in the form of great deals.
  • Secure Shopping with OnBuy: OnBuy provides a safe shopping experience with PayPal’s buyer protection and a transparent seller rating system.
  • Wide Range of Products: OnBuy boasts a wide range of products from various sellers, making it a one-stop shop for buyers looking for great deals.

why is onbuy so cheap

How OnBuy Operates

OnBuy works in a simple way. Buyers can find many products listed at fixed prices instead of auctions, providing an easy shopping experience. When you purchase an item, your payment is directed to the actual seller through PayPal.

This system ensures quick and secure transactions and gives buyers peace of mind. If any issues come up, you can contact OnBuy customer service or reach out to the seller directly. And if that doesn’t resolve the issue, PayPal provides an added layer of protection.

Why Are Prices So Low?

You might be curious about why OnBuy is so cheap compared to other platforms. One key reason is their lower fee structure. Sellers on OnBuy enjoy competitive fees, ranging from 5-9% per sale, significantly lower than eBay’s 12.8%.

This cost-saving benefit is often passed on to buyers in the form of an excellent price. Moreover, OnBuy does not charge listing fees, making it more attractive for sellers to list their products at excellent prices.

Spotting Genuine Sellers

Shopping on OnBuy means navigating through numerous sellers. To ensure a safe shopping experience, OnBuy employs a transparent rating system. Sellers receive ratings out of five, and buyers can leave seller reviews. This helps potential buyers gauge the quality and reliability of the products and services offered. Look for positive reviews and high ratings to identify genuine sellers.

why is onbuy so cheap

Fees and Costs

For buyers, OnBuy is free to use with no hidden costs. Sellers, on the other hand, should be aware of certain fees. Listing items is free, but once a sale is made, sellers pay a fee ranging from 5-9% plus PayPal’s standard charges (1.9% to 2.9% plus 30 pence).

Despite these fees, many sellers find OnBuy’s costs more affordable compared to other online marketplaces, allowing them to offer great prices on their products.

The OnBuy Shopping Experience

OnBuy’s platform is designed for a smooth shopping experience. Users can easily compare prices of the same product from different sellers, ensuring they get the best deal. Additionally, brands like AO, American Golf, HP, and Unilever are present on OnBuy, lending credibility to the marketplace.

Trustpilot reviews reflect this positive experience, with OnBuy scoring 4.6 out of 5 from over 50,000 reviews. While many users report quick delivery and great prices, some have faced issues with delivery times and product returns, leading to negative reviews. The OnBuy Team actively addresses customer concerns and works to resolve issues, ensuring a positive shopping experience.

Buyer Protection

One of the significant advantages of shopping on OnBuy is the buyer protection offered by PayPal. OnBuy offers a 180-day buyer protection on eligible orders, known as OnBuy Protection, ensuring customers can shop with confidence.

This safety net ensures that buyers are automatically covered for eligible items, adding an extra layer of security to your transactions. This is particularly reassuring if you encounter a rogue seller or face issues with your purchase.

Is OnBuy Right for You?

Whether you’re looking for a new mobile phone, board game, or any other item, OnBuy offers a wide range of products at competitive prices. OnBuy is a reliable platform for shopping online, offering a wide range of products from credible brands.

For regular buyers, the platform’s great prices and good reviews make it an appealing choice. However, occasional sellers might find the monthly subscription fee less appealing. If you’re a frequent seller, OnBuy’s lower fees and broad customer base could be highly beneficial.

why is onbuy so cheap

Final Word

OnBuy’s competitive pricing, transparent seller ratings, and strong buyer protection make it a compelling choice for online shopping. By understanding why OnBuy is so cheap and how to navigate the platform effectively, you can enjoy great deals and a secure shopping experience.

So, if you’re ready to explore a new marketplace with great prices and a variety of products, give OnBuy a try.


Why is OnBuy so cheap?

OnBuy often has lower prices compared to other online marketplaces because of its lower fees for sellers. Sellers pay fees ranging from 5-9% per sale, which allows them to pass on the savings to buyers. This results in great prices on a wide range of products.

Is OnBuy legit?

Yes, OnBuy is a legit online marketplace based in the UK. It has received many positive reviews from users who praise its reliability and competitive pricing. Plus, their partnership with PayPal for transactions adds an extra layer of security for buyers.

How does OnBuy work?

OnBuy connects buyers with sellers. You can purchase items listed at fixed prices. Payments are processed through PayPal and sent directly to the actual seller. If any issues come up, you can contact OnBuy customer service or the seller directly to resolve them.

How do I contact OnBuy customer service?

To contact OnBuy customer service, visit their website and use the contact form or find their customer service email address. You can also reach out through social media channels for help.

What should I do if I have a bad experience with a seller on OnBuy?

If you have a bad experience with a seller, try resolving the issue by contacting the seller directly. Some users leave negative reviews highlighting issues such as delayed delivery and problems with returning faulty items. If that doesn’t work, you can contact OnBuy for further help. PayPal’s buyer protection can also step in if you’re eligible, providing a safety net for your purchase.

Can I trust the reviews on OnBuy?

Yes, OnBuy uses a transparent rating system where buyers can leave seller reviews. Look for positive reviews and high ratings to find genuine sellers. Trustpilot reviews also give OnBuy a solid rating, showing user satisfaction.

Are there any hidden costs when buying on OnBuy?

There are no hidden costs for buyers on OnBuy. The platform doesn’t charge buyers any fees. However, always check the total price at checkout to make sure there are no unexpected charges from the seller.

What types of products can I buy on OnBuy?

OnBuy offers a wide range of products, from electronics like a new mobile phone or new iPhone, to household items, board games, and more. The platform is known for its variety and great prices.

How are delivery times on OnBuy?

Delivery times on OnBuy can vary depending on the seller and the product’s location. Many users report quick delivery, but some have experienced delays. It’s a good idea to check seller reviews for insights on their delivery performance.

How does OnBuy ensure buyer protection?

OnBuy ensures buyer protection through its partnership with PayPal. This means buyers are automatically covered for eligible items, providing a safety net in case of issues with a purchase, like a rogue seller or an item not arriving.

What payment methods are accepted on OnBuy?

OnBuy primarily accepts payments through PayPal. This adds an extra layer of security for transactions and makes it easier for buyers to manage their payments and resolve any issues.

Can I sell on OnBuy as an individual?

Yes, individuals can sell on OnBuy. However, there is a monthly subscription fee for sellers, which might be less appealing for occasional sellers. For frequent sellers, the lower transaction fees compared to other platforms can be beneficial.

What should I do if my item hasn’t arrived from OnBuy?

If your item hasn’t arrived, first check the expected delivery date and any tracking information provided. If the delivery date has passed, contact the seller for an update. If the issue is not resolved, you can contact OnBuy customer service for help.

Are there quality concerns with products on OnBuy?

While OnBuy hosts a wide range of products, quality can vary depending on the seller. Always check seller reviews and ratings to gauge the reliability and quality of the seller’s products. Positive reviews are a good sign of a trustworthy seller.

How do I leave a review on OnBuy?

After receiving your purchase, you can leave a review on OnBuy by visiting your order history on the website. Providing feedback helps other buyers and supports the platform’s transparent rating system.