The Complete Guide to eBay Packlink

October 16, 2022
CouponQueen
Guides

The Complete Guide to eBay Packlink

eBay replaced its delivery partner, Shutl and in its place, it appointed a new service provider namely Packlink. This is after a careful and detailed review of its business structure. Founded in 2008, Shutl rapid delivery service started operations in London in 2010. Later, eBay acquired the company in 2013, and it operated eBay delivery from 2016 until 2019.

Enter Packlink, an established service provider that initially partnered with eBay. For several years, Packlink has been working for eBay Europe to deliver tens of thousands of parcels fast. Today Packlink manages all eBay shipments, technical issues, payments, and customer service.

Want to know more about eBay Packlink? Read on.

What is eBay Packlink?

eBay Packlink is a distribution platform that enables eBay sellers in the UK to purchase delivery labels. Like other courier companies, Packlink offers similar delivery services such as:

Collection options
Standard delivery
Next-day delivery

It also handles all the shipments on eBay’s behalf, including customer support related to confirmed orders.

As part of eBay, Packlink helps sellers manage their shipments, including tracking parcels. Not only that. They partnered with eBay UK to ensure safe delivery and collection of parcels from sellers’ homes at affordable prices. To do so, eBay Packlink uses an API call to bring your orders from your eBay account. As such, sellers can earn more money from selling their items through eBay Packlink.

How Does eBay Packlink Work?

As aforementioned, eBay Packlink is a shipping platform where eBay UK sellers can purchase delivery labels. In fact, they can do so at competitive rates. Basically, when you print a postage label on eBay, you save money compared to what you would have paid to another courier or the post office. Besides saving money, you save time by not having to queue.

How to Create eBay Packlink Postage Labels…

To create postage labels with eBay Packlink, simply sign in to your eBay account then go to “Sold” in Seller Hub or My eBay. Select the item then select “Print Postage Label.” Thereafter, select “eBay Delivery powered by Packlink” and choose your preferred delivery service. Simply select “View all services.”

Then, select a dispatch method and package size. Sellers have the option of choosing to drop off their parcels at a participating outlet or have them collected. If you prefer your parcels to be collected, select “ Collection” then the date and your preferred courier.

Once you’ve done all the above, review the details you selected, including the terms and conditions, and total cost. If everything checks out, select “Confirm and Pay” then select “Print Label.” All that’s left is for you to package the items, ensure the label is visible, then drop the package or prepare it for collection.

How Can I Create and Print Multiple Postage Labels?

The eBay Packlink feature uses an API to get all your orders from your eBay account. As such, you can create and print multiple postage labels. All you need to do is go to the Bulk shipping tool. Alternatively, you can visit “Manage orders awaiting dispatch” in Seller Hub.

If shipping multiple packages, you can print different labels for each package. Simply select “Buy Labels In Bulk” at the top of the page, then choose all the orders. If shipping items internationally, you can print delivery labels through eBay Packlink.

In the UK, Packlink partners with UPS which means, you can arrange delivery overseas or request collection. When you print the labels, they will charge you whether you use them or not. However, you can cancel any unused labels, and you only have 14 days to do so.

To void the unused labels and get a refund, go to My eBay or Seller Hub. Select “Selling” or “Order” on the Seller Hub Overview page then select “Postage Labels” and “Actions” next to the label(s) you would like to void. Finally, click “Void Label” and it’s done.

What Are the Benefits of Using eBay Packlink?

The following are the benefits of using eBay Packlink.

You can use the bulk label tool to print labels for multiple packages
Your postage labels are usually filled out automatically with your customer’s name and delivery address
Saves you time by having your packages collected
Enables you to track all your shipments
You can print the labels at a drop-off point
Allows you to create and print a pre-filled packing slip
Gives you access to discounted prices with Packlink labels

Which Courier Does Packlink Use?

Packlink partners with logistic companies to ensure fast delivery regardless of what you’re shipping. To get you the most cost-effective solution for your packages, Packlink works with the following companies.

DHL
InPost
Yodel Direct
Evri
TNT
GLS
UPS

Thanks to these partnerships, you can ship locally and internationally. In fact, you can have your packages collected or dropped off at the nearest location so that you can hand your packages to your chosen courier.

Before shipping, you need to pack your packages securely. Basically, you need to use the right type of packaging to ensure the buyer receives the parcel in perfect condition. Go for a container that’s slightly larger than your item(s). This will allow you to cushion the item(s) with packing material on all sides.

Then surround your item with packing peanuts, paper, bubble wrap or foam until there is no room for the item(s) to move around. Use brown or clear packaging tape, reinforced packing tape or eBay’s own branded tape. The tape you choose should be two inches wide.

Avoid using cellophane tape, string, masking tape, twine or cord. Always tape the opening of the box, then reinforce the edges and seams. If reusing a box, make sure to cover all previous labels, especially any previous addresses. We recommend that you use a black marker to cover the addresses.

Who Delivers eBay Packlink UK?

In the UK, eBay enables the collection and delivery of parcels directly to and from your doorstep via UPS and Hermes. They do so for as little as £2.85 which is the same price for drop-off services.

eBay Packlink ships internationally. Whether you’re sending to a client in the UK or overseas, eBay Packlink has the tools to help you create and print shipping labels fast. As such, you can scale your business with ease, cut costs of operations and even manage multiple shipments with little effort.

Thanks to the clever API call, the shipping tool eliminates the need for you to fill out address details even for addresses abroad. This saves you time and money as you don’t have to enter the addresses manually.

Why Is eBay Packlink So Affordable?

Unlike other couriers, eBay Packlink is cheap due to its partnerships with service providers. As such, the service is affordable, fast and convenient. This makes eBay an excellent option for making money online from the comfort of your home.

Final Thoughts…

The partnership between eBay and Packlink is one of the best solutions for sellers on eBay. Sending and receiving parcels via eBay Packlink is fast and convenient. Whether you’re sending or receiving a single parcel or multiple packages, eBay Packlink saves you time and money.

Most importantly, they deliver overseas thanks to their partnership with multiple courier services. In addition, they also handle customer support, payment and technical issues. If you want to drive buyer engagement to your eBay UK shop, we recommend using eBay Packlink.