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How to Become a Chat Line Operator in the UK
Looking for Chat Line Jobs? well we have you covered! Keep Reading!
Two or more decades ago, you had to work at a bar or restaurant to make extra cash. Thanks to the internet, you can now make money from the comfort of your home. In fact, you can make money chatting with people online.
Working as a chat line operator is a great opportunity. You get to make money and help solve problems. Besides that, you can get paid to interact socially with lonely hearts.
Can You Make Money as a Chat Line Operator?
The simple answer is yes. You can chat online and make money. In fact, you can get paid to talk to lonely people, or provide customer service support. The way you earn money as a chat line operator differs depending on the company and job.
Some companies will pay you per minute or per hour basis while others will pay you based on talk hours. Per talk hour rates are usually higher than per minute or per hour rates. If you’ll be working for a company to provide support to its customers, they’ll probably pay you a commission.
For example, if you work for an insurance company as a support agent, not only will you help solve customer problems. But you may have to sell policies and sign up people. For every new customer you sign up, you’ll receive your commission.
You also have per task or per session rates. These are similar to talk hours, and you’ll receive a flat rate. This is usually based on how many tasks you perform or the number of sessions completed.
For example, on Fiverr, you get paid £5 and up to thousands of pounds chatting online. You can find gigs for virtual chat buddies, chat support/customer service, relationship advice, and more.
Another site where you can get paid to chat online is Arise. The company offers customer service opportunities where you can work on your terms. When you register on the site, you become your own boss.
You can work independently, make your own schedule and work only when it’s convenient for you. Arise connects customer support agents with companies that need them in the UK, Canada, and the USA. For working part-time or full time, you get paid £10 or more per hour.
If you want to get paid to talk to lonely people, check out FriendPC. As one of the best platforms for chat operators, you get paid to talk to lonely men and women. The site pays £10 to £300 per hour or more.
How Do I Become A Chat Line Operator?
If you enjoy talking to people and helping solve problems, a job as a chat line operator might be what you’re looking for. Most companies do not require you to have a degree. However, a diploma in any field can make a difference.
Since you’ll be spending your days and probably some nights chatting with people online, having good typing skills is a must. You also need to have a reliable internet connection, a laptop, smartphone, tablet, or PC.
As a chat line operator, you’re expected to deliver a very high standard of customer service. As such, companies are looking for people with enthusiasm, drive, and a natural flair for delivering high-level support. You should also be flexible, innovative, reliable, and can work independently.
One of the leading chat line service providers is Excel Telemedia. The site operates 24 hours a day, seven days a week. However, you can choose hours that suit you. Of course, the more hours you work, the more money you earn.
To become a chat line operator, visit the Excel Telemedia website. Click “Join Us Today” at the top right corner of the website. Download the following documents available on the webpage.
- Self Employed Operator Application Documents
- Self Employed Operator Contractor
- Self Employed Operator Manual
Once you download the documents, fill in the information sheet, questionnaires, and then sign two copies of the contract. Email the documents to Excel Telemedia along with your proof of address and age. One of Excel Telemedia’s representatives will contact you to set you up with your own account. Before you know it, you could be earning up to £10.80 an hour.
Excel Telemedia pays 10 p to 18p per minute for live chat. For example, if you logged 25 hours a week, between 8 AM to 8 PM and you had calls that lasted 0 minutes or more, you could be earning more than £200 a week. The company has a detailed training manual that will tell you everything and help you get started as a chat line operator.
Another site you can check out is Sensee, a UK company that’s all about brilliant customer service. The company helps well-known organizations in the UK provide customer service.
It offers full employment contracts with some flexibility as to when you can work and guaranteed hours. There are no self-employment rules or zero-hour contracts. As an ISO accredited company, Sensee is also approved by the Financial Conduct Authority.
Before applying, you need to have good spoken and written communication skills. You should also have a laptop, PC, and smartphone. Working knowledge of IT hardware and software is necessary. If you’ve previous contact centre experience, that’s a plus.
To apply, visit the Sensee website and click “We’re Hiring – Apply Now.” Read the requirements, and then you’ll fill out your application which can take about 90 minutes to complete. So, you need to find somewhere quiet where you can focus and concentrate. Once you complete the application, you should receive a report instantly.
If your skills match with what Sensee is looking for, the company will arrange a virtual interview. After the interview, the company will contact you within 24 hours. If everything went well, you should receive a conditional employment offer. As part of the team, you can start making £9.30 per hour or more depending on your location in the UK.
How to Stay Safe on Chat Line Operator Jobs
While working from home you’re safe physically, online, it’s the other way around. The good news is, you can improve your cyber security and stay safe while working from home. The first step is to install antivirus software. This will prevent malware, trojans, and computer viruses from compromising your devices.
Next, upgrade the operating system of your device. Every update helps to plug “holes” in your operating system and improves the security of your device. To receive regular updates, enable automatic updates in your system settings.
Securing your WiFi network security is essential for you to stay safe online. Start by setting up an alphanumeric password with a minimum of 12 characters. To do so, access your router settings, find your IP address, type the address in your web browser and sign in. Change your router’s default password.
Avoid sharing your personal information in messages. If someone asks for your personal information, make sure the request is genuine and legitimate before sending any. Do not share photos of yourself, your family, or even your home. This could be another case of phishing. Don’t forget to switch off your webcam when not in use.
Now, what are you waiting for? Apply for chat line operator jobs and start making money today!