skip to Main Content

CeX How to Sell

CeX How to Sell your belongings in-store and online

Did you know you can earn more than £100 selling your old video games, old smartphones, consoles, DVDs and more at CeX?

What is CeX?

CeX is a second hand based marketplace specialising in computing, DVDs, video games technology and more. Founded in 1992 in London, the company has more than 380 shops in the UK. Some of the stores are a mix of franchises, while others are centrally owned. Abroad, CeX has over 225 stores.

The brains behind CeX include Paul Farrington, Robert Dudani, Hugh Man, Oli Smith, Oliver Ball, and Charlie Brooker. They opened the first shop on London’s Whitfield Street. The shop was behind the top end of Tottenham Court Road. Thanks to their mix of cheap second-hand games, the company started to have a loyal following of customers called “custies.”

To keep up with the demand and supply, CeX opened another shop in 1993. The Rathbone Place Shop concentrated on gaming and the Whitfield Street branch focused on computing. The company was initially called Computer eXchange. But they moved into the following acronym “Complete Entertainment eXchange.” They launched, a website that allows custies to buy and sell second-hand stuff.

Today, the company has stores in the UK, Ireland, Spain, Australia, India, Netherlands, Portugal, Mexico, Poland and Canarias.

Besides selling second-hand items, CeX also sells new items. In 2017, the privately-owned company launched a technology repair service called CeXClinic in the UK. This service covers the repair of tablets, smartphones, game consoles, laptops and more. It offers a 2-year warranty on device repairs.

What Can You Sell at CeX?

Since the nature of the CeX business is the sale of second-hand items, you can sell the following items.

  • Video games
  • Video game consoles
  • Movies
  • DVDs
  • Digital Electronics
  • Computing products
  • Blu-Rays
  • Phones
  • Tablets
  • TVs
  • Computer monitors
  • Music CDs and more

If you have any of the items above laying around your home, you can sell them on the second-hand marketplace and make money. For example, you can sell your old laptop on CeX for £200 or more. But this depends on the model and the laptop’s condition.

How Do You Sell to CeX?

If you have second-hand stuff you need to sell, do so at CeX with ease. In the UK, CeX has over 350 shops nationwide. You can pop into any of the stores to sell them your stuff. You need to have a CeX card to exchange your stuff. If you don’t have one, sign up in-store.

The store will ask for a few details such as name and address. With a CeX membership, you can sell and trade your items with any of its UK based stores. Membership is free. There are two types of membership.

Full Membership

With a full membership, you can sell items for a credit voucher or cash. To become a full member in England, Wales and Northern Ireland, you need to be at least 16 years old. You must also present one of the following IDs:

  • Citizen Card
  • Disabled Badge
  • Debit/Credit Card
  • Council Tax/Rent Books
  • Utility Bill – should not be more than 6 months old
  • A current bank/building society/credit union/credit card statement
  • DWP Benefit card or book
  • Current UK Photocard Driving license – full or provisional
  • Police/Armed Forces Warrant Card
  • EU National Identity Card
  • Current Signed Passport

You must ensure that all IDs are original and current.

In Scotland, you also need to be at least 16 years old and present one of the following IDs:

  • Young Scot card bearing the “PASS” logo
  • Police or Armed Forces Warrant Card
  • EU Identity Card
  • UK Photo Drivers License – full or provisional
  • Valid Passport

CeX also accepts the following documents as proof of address:

  • Bank statement
  • Utility Bill
  • Exchange Membership

The Exchange Membership allows you to trade in all items except devices having IMEI numbers. If you want to trade in your IMEI device, you need Full Membership. You can only use the Exchange Membership for selling items for a CeX voucher. If you want to sell your items for cash, you also need a full membership.

If you live in the Greater Manchester area, you must be at least 16 years old to set up an Exchange Membership. To sign up for Exchange Membership, you only need your name and postcode.

Minors require consent from their parents or guardians to open an Exchange Membership. The guardian must be 16 years or over for the minor to qualify selling goods to CeX. Once the guardian grants consent, the minor can sell hardware and software products except for mobile phones. In exchange for the used items, the minor will receive an in-store credit voucher.

You can bring as little or as much as you can. For example, you can bring in one tablet or smartphone. Alternatively, you can also bring 30 or 50 Playstation or Xbox games. With each item, Cex will assess the quality and give you a price for it.

If you’re not happy with the offer, you can take the stuff back home. With electronics such as phones, game consoles, tablets and others, CeX conducts tests. The test usually takes around 15 to 30 minutes to make sure the device is working. After inspection, they will price your item and give you the total. The price will either be in cash or a credit voucher.

How to CeX Sell Online

Selling your stuff to CeX online is also straightforward. Head to the WeBuy site and on the top of the webpage, click ‘Sign up’ Enter the following details:

  • First Name
  • Surname
  • Email Address
  • Password
  • Contact Number

Confirm that you’re 13 years of age or older, then click ‘Sign Up’ Once you verify your account, sign in and start searching for items using the search function. For each item you search, Cex will offer an option of buying or selling it to them. Click “I want to sell this item” and follow the instructions. WeBuy will also display how much they will buy the item for in cash and voucher.

The items will appear in the WeBuy basket. You can add as little or as much as you want. The basket will show the grand total of what your items are worth in cash and vouchers. You can choose the option you would like.

Pack your items in a cardboard box and use packing items or bubble wrap to protect your items. Post your items for free. There are three options to send your parcel to CeX.

  • Collect+
  • Royal Mail Freepost
  • Royal Mail Home Collection

If you select a home collection, print the label for the scanning of the box. If you take it to your local post office, select the Royal Mail Freepost. You need to show the cashier your QR code to scan and print a label.

You must send the items within 10 days of you committing to selling your items on CeX to lock in the prices offered. After CeX receives your parcel, they will send an email after testing and verifying the items. If everything checks out, your money should be in your account within 3 to 5 working days. If you chose a voucher, you should receive it in your email.

That is how you sell to CeX online.

How to Sell In-Store

The best way to sell your goods to Cex in-store is via Drop and Go. This service allows you to sell your items fast and avoid pesky queues. All you need to do is create a basket for the goods you wish to sell to us. Make sure you’re as accurate as possible. This helps to avoid confusion.

Double-check your items and ensure you’ve got everything. For example, if selling mobile phones, tablets, and laptops, make sure all accessories such as chargers are in the basket. If selling hardware, wipe it first. This will remove any personal data such as photos, messages, videos and others. In the case of smartphones and tablets, remove any account data such as Google and iCloud accounts.

Once you finish selecting the items you wish to sell to CeX, proceed to checkout and select “Drop them at our nearest store.” Choose the store you wish to drop your goods at. Complete the rest of the checkout process by selecting your desired payment method, then confirm your order. Add your contact details just in case CeX wants to contact you later.

Once you complete your order, you’ll receive a confirmation email and an order number for your goods. Print the confirmation email as the store will need this. The price quoted is usually valid for 3 days. Any orders after this will have an updated price.

Box your items and head to your chosen CeX store. At the store, ring the bell outside or wait in-store at the Drop and Go area. A staff member will arrive to collect the package. You can also queue and hand your package at the counter. Due to COVID-19 protocols, drop off points may differ from store to store.

Hand over your goods, and once a member of staff confirms your order number, that’s it. The store will test your items and make payment via Bank Transfer (FPS) within 1 working day. If your order gets processed on Friday, Saturday or Sunday, then your payment should arrive by Tuesday.

If there are issues with your order, get in touch with the CeX support team via phone or email.

How Do CeX Grade Products?

CeX grades products as follows:

A – new or mint items with original accessories and box

B – in good condition with all essential accessories. No box required

C – in poor condition but still working with all necessary accessories

F – non-working items (phones and iPads)

CeX has a different grading system for gaming consoles. This depends on whether the console is unboxed, boxed or placed in a discounted category. When you take your items to a CeX store, a member of staff will tell you how long it will take for your items to get tested and graded. If the store is busy, the process of testing and grading will take longer than usual.

After CeX grades your items, they will offer you a price for your items. The price is usually based on several factors, including economic and market trends. In-store, CeX will pay you in cash, by bank transfer or CeX vouchers.

Tips for Selling to CEX

The following are tips to make your experience selling on CeX easier.

Clean All Your Items

Before packing and sending your items to CeX, clean all your items. Clean your electronics, phones, computing and apparel to make sure they are presentable and ready for sale. For your electronics, computing and phones, use a clean cloth to wipe the dust and dirt.

Check Your Accessories

If selling phones, tablets and gaming consoles, check your accessories. For example, make sure your phones and tablets have chargers. If selling gaming consoles, send one controller with the console. This will ensure that you get the price advertised. You may get more for the controllers at CeX and more at eBay if selling the console without the controllers.

Make Sure the Items Are in Good Condition

The phrase “second hand” carries a certain stigma with it. This is because people associate second-hand items with old and worn stuff. When selling used mobile phones, tablets, laptops and consoles, this presents an issue.

When CeX grades your devices, they check the item’s physical state. They look for chips, scratches, cracks and knocks. If a member of staff finds any of these issues, they log them.

To ensure that CeX grades your product “A, B or C,” your items should be in good condition. They should be working and have all essential accessories such as phone chargers. Devices in good condition fetch a higher price, unlike those in poor working condition.

Package in Original Boxes

If you package your consoles, phones, tablets, laptops, Blu-rays, DVDs and others in the original boxes, you’ll earn a lot more. Packaging your items in their original boxes will fetch £5-£10 on top of the item’s value.

What Are CeX Alternatives?

The following are CeX alternatives.

Cash Converters

Cash Converters is a second-hand retailer with over 700 stores worldwide. Founded in 1984 in Australia, Cash Converters pioneered the buying and selling of pre-owned items. The founder, Brian Cumins, opened the first store in Victoria Park, Western Australia. For over four decades, Cash Converters has been making life more affordable for UK customers.

On Cash Converters, you can get instant cash for your unwanted items. The site buys a range of items, such as jewellery, phones, laptops, gaming consoles and more. All you need to do is head to the nearest Cash Converters store, have your item valued and get paid.


MusicMagpie is one of the most popular marketplaces where you can sell your unwanted CDs, DVDs, games, books and more. Selling your second-hand items on MusicMagpie is easy. Just enter the item’s barcode on the valuation page, and MusicMagpie will give you an instant price.

You can also download the free MusicMagpie smartphone app and scan your items using your phone’s camera. To complete an order, you need to sell at least £5 of items. Per order, you can only sell 500 items. If you wish to sell more, create a new order. MusicMagpie will pay you the same day using a payment method of your choice.


GAME is a leading games retailer in the UK. The marketplace offers great deals on video games, consoles and accessories. You can sell your Playstation, Xbox, and Nintendo consoles. The retailer also accepts PC Gaming and accessories. Currently, GAME does accept retro games and consoles such as Gameboy, GameCube, PlayStation 2 or older. The amount you earn depends on the condition of your items.

Cash Generator

If you have items that are gathering dust and lying around, sell them on Cash Generator and make money. Whether it’s an old laptop, game console, phone or camera, as long as it’s in good and working condition, Cash Generator will buy it.

Since 1994, Cash Generator specialized in selling pre-owned products at discounted prices. The company started with a single store in Bolton, Great Manchester. In less than three years, they had opened four stores and started to expand rapidly through franchising. Today, Cash Generator has over 100 stores across England.

Final Thoughts

There you have it. The ultimate guide to help you sell your pre-owned items on CeX. If you have an attic or cupboard full of old video games, consoles, smartphones, tablets, DVDs, Blu-Rays and other stuff, sell on CeX.

Further Reading…